Well first of all, ask any person who frequently takes the train and they would tell you that the piece of shit has no sense of punctuality. Waiting for two hours which is most likely UN heard of in countries like Japan and Singapore is an everyday occurrence in the Malaysian front. The amount of classes that I have missed thanks to this excellent network of morons guiding trains around in the past few years is quite a few. Well how about those who are working?? How many times are you gona be able to tell your superior that you are late due to the train service before he starts thinking that you trying to pull one over his head??
Yesterday I was rushing home after class to due to the fact that I was supposed to send a friend to the airport for a flight that was leaving at 10:30pm.My class finished at 5:30pm and I was in the station by 5:45pm. Well the train only came at 6:45pm and yes I happily waited for an hour in the overly crowded station which is still alright in my books having experienced the awesome system of timing that KTM has to offer over the years. When the train came it headed towards KL station at its own sweet pace and suddenly stopped after KL station for about 20 minutes. We could feel that something was wrong because the train was tilted on its side. Suddenly a train from the opposite side of the tracks brushed through and it hit the door of the train causing sparks of fire and violently jolted the train. At this point the air conditioning system stopped working and we were stranded in the middle of nowhere in a train which didn’t have air supply. After 20 minutes people were starting to suffocate (which as bad as it seems is a usual occurrence during rush hour in trains which the air cond isn’t working properly). I couldn’t stand the heat anymore and opened the emergency doors to let some air in. We were in the middle of a jungle at 7:30 pm at it was pitch dark. There was a number printed at the side of the train in which it was stated that in case of an emergency to call that number. I called the number and to my surprise it rang for abit and the line was cut of on the other side. The bastards actually cut off an emergency number!!! Even the moron that was working on the train did nothing. He just got of the train and walked of leaving all the passengers on their own without knowing what was going on. I knew that it would take ages for them to get the train going so I got out and walked in the dark all the way to the previous station.
To make matter worst, KTM has the policy of employing the stupidest specimens of human being that’s the can find. The workers do not have a policy of helping the customers and are usually chatting among each other or trying to flirt with female passengers as they pass by. At peek hours, the ticketing counters have only one person tending to it and that person is usually texting or talking on his phone. The ticketing machines that are placed there work when they feel like working and it’s the passengers who are left in the lurch.
If I had my way I would fire each and every KTM worker and sell the entire thing to the private company who can run the system efficiently like how the PUTRA is being run. GET A CLUE LA MORONS
Ive written this to the http://transitmy.org under your post. Its still in moderation so im not very sure if they would put it up...(im guessing they will never put it up). Jusst wanted to share with you on what I had to go thru. Anyway, thank you for sending the letter to the Star. We hope that there will be improvement from it..wish is very unlikely but lets just wait..
ReplyDeleteThis happen on Thursday (26/11/09) after 7pm. I wasn’t in the same train as Jeremy, but the train i was in stopped in the middle of kl station and bank negara. It stayed idle for roughly 30 minutes, lights flickering, aircond was going on and off but ours was a bit lucky as the train backed up to kl station and allowed all the passengers to get off while the train headed to Seremban even thou it was meant to go to Rawang…Not so lucky I guess for the people who boarded the train earlier than us, as one of my friend got stuck in the train for an hour long or more just after bank negara.
Anyway, announcements were made in KL Station saying the train is delayed for 1 hour and the problem is still being identified. Well, an hour became 2 hours and the announcer kept on saying “delayed for 1 hour”…typical ktm announcement as usual.
So, what did the hundreds of people who were in the station do? Some got fed-up of waiting and started using alternative ways to reach home. Some tried to refund the tickets, but its a BIG no-no for KTM and I got rudely shut off by the person at the counter. If this was a get rich fast scheme, then hey guys, your doing a good job!!
Im not sure what time did they resume the service, as I took the LRT and found my way home. Just imagine all those people who were in KL central, KL station, Bank Negara, Putra, even without getting in the train, they were already “sardine canned” on the platform!!
Well, to those who are managing KTM, im pretty sure you guys must be embarrass to even mention your company’s name. Stop shaming Malaysia with this lousy service. And please, no apology letter needed and how you guys are trying to improve the system bla bla bla..its the same excuse years and years..just walk the talk..
Regards
TK
bro, thanks for sharing with us the story...but im guessing we were on the same train cuz my incident also took place around the same time because the train i was on was alos headed to rawang but stopped in btw kl and bank negara...bro, frm the looks of it we might wana start some big time action against ktm cuz i duno about you but i have had enuff off thier bullshit...sooo im gn give you my email add (jeremyvinesh_6888@hotmail.com) so that we can plan something..cuz if it is me alone they mite pull some horshit but if they are a few of us we can do something....i have some ideas..hit me bck aite
ReplyDeletedamn man! I freaking hate KTM as well. Its just too much. dude whatever ideas you have im in! :)
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